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his gun correctly if his tooth is aching. We have to give the dental aid immediately and then to send him to fight. Churchill understood the need and the dental chairs were sanctioned on the spot. What General Montgomery understood about his soldiers every manager in the factory has to understand. Awareness about the ground we stand on is very essential. Most of the political leaders in our country were bookish. They had acquired their knowledge about India from books read since most of them came with degrees in medicine, law, and the educational field during early years following independence. They did not have experience of even running a pan-bidi shop let alone manufacturing or running a factory. They had the skills of word splitting and proficiency in use of words. They therefore sought solutions in books and words. Traditional method was also based on Punditry with words. To acquire market, to add to resources, to increase the marketing territory under control, were absent from their mindset, possibly because of political slavery of thousand years. So the laws that were enacted were antiproduction or anti-growth. Anyone who produces wealth became an enemy or criminal and therefore laws were in that anti-production mode by definition. To bake a cake was not on anyone's agenda. Emphasis was on distribution, then what else can result except internecine fights? The strikes, Go-slows, Gheraos, were not only popular but they had a seal of approval by the political leaders. A person creating jobs for five hundred people did not become an idol, but a person taking five thousand workers on strike became a hero. Violent demonstrations, burning buses, killing people became a normal practice. In Industrial Management focus was on 'labour-problem'. Increasing production, improving production methods, increasing level of quality were relegated to background. To keep and "buy" industrial peace became the full time job for the management. The interest of anyone who starts a factory is in production i.e. running the factory. Everyone connected with the business knows that salary will be paid if the business works. If this is known to all then why is it that common methods of showing strength by the workers and management in industrial relations tend to stop or reduce production? As an answer to strike by the workers the employer resorts to lock-out. Again a matter of reduction in production! That strikes, Bundhs are against the interest of Society is agreed by politicians. Then why there are so many strikes? It is a method of bringing a pressure on the management to concede to the demands of the workers. Any employer or manager will say that strike is a worst form of putting pressure. Then how do employees express their dissatisfaction, express their demands or ask for the increase in the price of their labour? How should they bring pressure on the Employers? A housewife can 64
